Shipping policy

Welcome to Tradezeno.
We are committed to delivering your orders safely and efficiently. Please review our Shipping Policy carefully for important information regarding shipping times, costs, and delivery conditions.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with shipping details.

Shipping Times

Estimated delivery times may vary depending on your location and shipping provider.

Typical shipping times:

Domestic Orders: 3–7 business days
International Orders: 7–20 business days

Please note that delivery times are estimates and may be affected by customs delays, weather conditions, holidays, or carrier issues.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

In some cases, free shipping promotions may be offered for eligible orders.

Order Tracking

If tracking is available for your shipment, tracking information will be sent to your email after your order has been shipped.

Please allow some time for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Tradezeno is not responsible for delays, lost packages, or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

While we work with trusted shipping carriers, Tradezeno is not responsible for delays caused by shipping companies, customs clearance, or unforeseen circumstances.

If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.